Legal & Grievance Redressal

Effective Date: October 30, 2026 Last Updated: October 30, 2026

This page provides corporate identification details, official contact channels, legal document links, and statutory Grievance Officer disclosures for myai (https://myai.is).

1. Legal Documents

• Privacy Policy: https://myai.is/privacy
• Terms of Service: https://myai.is/terms
• Cookie, Browser Storage & Notification Notice: https://myai.is/cookies
• Discovery Pool Disclosure: https://myai.is/pool
• User Data Deletion Instructions (Account, Guest & Messaging Channels): https://myai.is/data-deletion

2. Company Details (Operator Imprint)

• Legal Entity Name: Agilefin, LLC
• Entity Form & Jurisdiction: Limited Liability Company organized in Texas, United States
• Primary Service Domain: https://myai.is

3. Official Contact Channels

Note for Law Enforcement: Agilefin, LLC requires valid domestic or domesticated legal process (such as a subpoena, court order, or search warrant issued by a court of competent jurisdiction, or a lawful statutory order under applicable local intermediary regulations) before disclosing non-public user records, except in verified emergencies involving imminent risk of death or serious physical harm. Registered user chat message bodies are sealed under per-user cryptographic keys; deleted accounts' keys are permanently destroyed and cannot be recovered.

4. Grievance Officer — India (IT Rules, 2021 & DPDP Act, 2023)

In accordance with:

1. Rule 3(2) of India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (including the 2023 and February 2026 Amendment Rules governing Synthetically Generated Information); and
2. Section 8(9) and Section 13 of India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025,

Agilefin, LLC has designated the following Grievance Officer to receive and resolve complaints regarding content moderation, impersonation, synthetically generated AI outputs, intermediary safety, and personal data protection rights in India:

• Designation: Grievance Officer & Data Protection Contact (India), Agilefin, LLC
• Contact: https://myai.is/hq

4.1 How to Submit a Grievance

Please send your complaint through https://myai.is/hq and include:

1. Your Name and Contact Email (and your myai @handle, if you have an account);
2. Category of Grievance:
   • Personal Data / Privacy Grievance (under the DPDP Act, 2023 — e.g., access, correction, erasure, consent withdrawal, nomination);
   • Emergency Impersonation / Non-Consensual Intimate Content (under Rule 3(2)(b) of the IT Rules, 2021);
   • Synthetically Generated Information (AI Output) / Prohibited Content Complaint (under Rule 3(1)(b) of the IT Rules, 2021, as amended in 2026); or
   • Copyright / Trademark Infringement or Other Legal Complaint;
3. Exact Location / Identifier: The specific https://myai.is/<handle> URL, chat ID (if applicable), and screenshots or excerpts of the content at issue;
4. Statement of Facts: A concise explanation of why the content or data processing violates Indian law, your privacy rights, or our Terms of Service; and
5. Affirmation of Accuracy: A statement that the information provided in your complaint is true, accurate, and submitted in good faith (consistent with Section 15 of the DPDP Act, 2023).

You may also block or report any handle directly inside the myai app (Report / Block).

4.2 Statutory Acknowledgment and Resolution Timelines

We track and action India grievances against the strictest applicable statutory timeline:

4.3 Escalation and Appellate Remedies (India)

If you are not satisfied with the decision of our Grievance Officer, or if your grievance is not resolved within the applicable statutory period:

1. Intermediary / Content Moderation Appeals (IT Rules, 2021 Rule 3A): You may file an appeal within 30 days from the date of receipt of communication from our Grievance Officer before the Grievance Appellate Committee (GAC) established by the Government of India at https://gac.gov.in.
2. Personal Data Protection Complaints (DPDP Act, 2023 Sec. 13(3) & Sec. 27): After exhausting our internal grievance redressal mechanism above, Data Principals may lodge a complaint with the Data Protection Board of India (DPBI) in accordance with the procedures prescribed under the DPDP Act, 2023 and the DPDP Rules, 2025.